Digital Health · Telehealth · UX Designer
Youmedico · Remote Health Assistance Platform
A web service connecting patients with medical professionals for consultations and follow-ups from home
Overview
Designed a web service that let patients connect with medical professionals for consultations and follow-ups from home, built around a reusable design system and clear information architecture.
The challenge
Patients needed to reach clinicians for consultations and follow-ups without leaving home, many with limited technical confidence.
Design approach
User research with patients and medical professionals shaped the information architecture and user flows. Built a design system for consistency, then designed a video consultation experience with screen and document sharing.
Outcome
A user-friendly remote care service that gave patients quality consultations from home and let clinicians deliver care remotely.
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