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Digital Health · Telehealth · UX Designer

Youmedico · Remote Health Assistance Platform

A web service connecting patients with medical professionals for consultations and follow-ups from home

UX ResearchInformation ArchitectureDesign SystemVideo UX
Youmedico · Remote Health Assistance Platform

Overview

Designed a web service that let patients connect with medical professionals for consultations and follow-ups from home, built around a reusable design system and clear information architecture.

The challenge

Patients needed to reach clinicians for consultations and follow-ups without leaving home, many with limited technical confidence.

Design approach

User research with patients and medical professionals shaped the information architecture and user flows. Built a design system for consistency, then designed a video consultation experience with screen and document sharing.

Outcome

A user-friendly remote care service that gave patients quality consultations from home and let clinicians deliver care remotely.

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